Getthespreadsheetshuffle off your team.
Your team didn't take this job to be human middleware. We wire your tools together so orders flow from e-comm to ERP, leads route from form to CRM, alerts land in the right channel — without a CSV export anywhere in the loop.
ERP / CRM / e-commerce wiring · Slack + email + ticket routing
Your tools talk to each other directly
Salesforce ↔ NetSuite. Shopify ↔ ERP ↔ 3PL. HubSpot leads to Slack to your assigned-rep CRM record. We use real APIs and event streams — not fragile Zapier daisy-chains that break the moment a field changes.
- Direct API + webhook integration
- Event-driven, not polling
- Retry-safe with idempotency keys
- Versioned + monitored
The right alert to the right channel, every time
Inbound lead → Slack channel for that vertical. Failed payment → finance + the customer's account owner. Out-of-stock SKU → buyer + sales rep. Routing rules that reflect how your team actually decides who owns what.
- Slack / email / SMS / Teams routing
- Rules by amount, vertical, owner
- Escalation chains for SLAs
- Quiet-hours + on-call rotation aware
Reliability monitoring built in, not bolted on
Every workflow is observed — latency, success rate, retries, dead-letter queue. When something breaks at 3am, our on-call sees it before your team logs in. Status dashboards are public to your team so trust compounds.
- Per-workflow latency + success metrics
- Auto-retry with dead-letter handling
- PagerDuty / Opsgenie integration
- Public status dashboards
Built to grow without rewrites
When your transaction volume 10x's, the workflows scale with it — we use queue-backed processing, not 'wait and hope.' New workflow? Same patterns, same observability, days not months to ship.
- Queue-backed processing
- Horizontal scaling per step
- Reusable workflow primitives
- Days-to-ship for new workflows
Everything that lands when Process Automation ships.
- Direct API integration (no Zapier dependency)
- Event-driven architecture
- Per-workflow monitoring + alerting
- Auto-retry + dead-letter handling
- Slack / email / SMS / Teams routing
- Rule engine for assignment + escalation
- Public status dashboards
- On-call coverage from our team
- Reusable patterns — fast new-workflow shipping
Auditwheretimeis leaking.
Free 14-day diagnostic. We'll watch a week of your operation, identify the top 5 workflows eating your team's time, and quantify what automating them would return.