AnAIthatknows your catalog cold.
Trained on your parts catalog, your cross-references, your pricing, and your inventory. Answers customer and sales-rep questions in under a second — by phone, by chat, by portal, by email — without inventing what it doesn't know.
Live across 60+ distributor orgs · 99.4% first-response accuracy
Phone, chat, portal, email — same brain everywhere
The assistant lives in every channel your customer reaches you on. Phone IVR with natural-language understanding. Live chat on your portal. Drafted replies in your sales inbox. Same knowledge base, same tone, same accuracy across every surface.
- Phone IVR + agent assist
- Live chat (portal + Catalog Commerce)
- Email draft suggestions
- Internal CRM next-best-action
Your catalog, your pricing, your inventory — live
Direct integration with your ERP and Catalog Commerce store. Stock levels are checked the moment they're asked. Contract pricing is applied per customer. Cross-references resolve to the actual SKU you ship. No stale spreadsheets.
- Live ERP / inventory integration
- Per-customer contract pricing
- Cross-reference resolution
- Catalog updates flow in instantly
Knows what it doesn't know, hands off cleanly
Confidence-thresholded responses. Below the line, the conversation routes to a human with the full context — chat history, customer record, account notes — pre-loaded. Your reps never start from cold.
- Per-response confidence scoring
- Auto-escalate below threshold
- Full context handoff to reps
- Hallucination eval suite + monitoring
Quarterly retros tune the model to your operation
Every escalation is a learning signal. Every thumbs-down feeds the eval suite. We re-tune prompts, re-train embeddings, expand the knowledge base — quarterly retros track accuracy and CSAT trending up over time.
- Per-conversation tracing
- Live accuracy + CSAT dashboards
- Quarterly model + prompt tuning
- Eval suite covers regression + new patterns
Everything that lands when AI Sales Assistant ships.
- Trained on your catalog, pricing, cross-refs
- Phone, chat, portal, email integration
- Live ERP + inventory awareness
- Per-customer contract pricing
- Confidence-thresholded auto-escalation
- Full-context human handoff
- Per-conversation tracing + audit
- Live accuracy + CSAT dashboards
- Quarterly model + prompt retros
Pilottheassistantin 14 days.
Free 14-day diagnostic. We'll connect to a slice of your catalog, run the assistant against your real call patterns, and quantify the time and CSAT lift before you commit.